POLICES & TERMS OF PURCHASE
All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.
Please note that we do not permit the return of the following products:
1. Special orders and products that are custom configured to your specifications.
2. Products sold "as is" or "used" or that have been installed or used after receipt.
3. NFA items that require ATF Transfer after the start of paperwork.
4. Illumination devices, electronic sights, optics and night vision equipment.
If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.
NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.
The customer is responsible for all shipping costs unless otherwise stated. We primarily ship packages via USPS and UPS/FEDEX methods. While we make every attempt to ship the day of your order, there is no guarantee of this. We also cannot guarantee that your package will arrive in any particular time frame. There are instances where UPS/FEDEX or USPS will delay the shipment of a package due to unforeseen events. If your package has been delayed beyond its scheduled delivery time, we will not be able to refund any shipping charges. Please be aware that UPS and USPS do not have any guarantees as to the delivery time of a ground package.
Free or flat rate shipping offers never apply to oversized items unless specifically stated on that item page. If you use a free or flat rate shipping coupon with a mix of normal items and oversize items we may have to ask for shipping charge due to the excessive cost of shipping large items like rifle bags and Pelican cases/ETC.
If a customer is in receipt of merchandise that was drop-shipped (merchandise from one of distributors shipped directly to the customer), it is the customer's responsibility to contact WARRIOR ONE regarding the drop-shipped merchandise. We will not be held liable for issuing refunds and/or exchanges on any drop-shipped merchandise that a customer has chosen to return to the distributor. In addition, WARRIOR ONE, will not be held liable for any missing or damaged items that the customer has chosen to return to the distributor. Furthermore, if drop-shipped merchandise has been returned to the distributor by the customer, WARRIOR ONE reserves the right to end all further assistance and proceedings regarding the customer's order. All drop shipped merchandise must be returned to WARRIOR ONE not to the manufacturer.
Should a package be lost or damaged, it is the customer's responsibility to report the loss to WARRIOR ONE so that the problem may be addressed in a timely manner. Lost UPS/FEDEX packages must be reported within 30 days of the original ship date of the package. Lost USPS packages must be reported within 90 days of the original ship date. If you feel that your USPS package has been lost, you must submit your concern in writing so that we may open a claim with the postal service. Please be aware that claims cannot be opened after 90 days, and WARRIOR ONE assumes no responsibility for claims made after these time periods.
ADDITIONAL SHIPPING & HANDLING POLICIES
Standard shipping typically takes 3-10 business days and means that your order will ship the most economical method possible (this is automatic and we cannot take requests). These methods can include but are not limited to, UPS Ground, USPS, and FEDEX. Tracking information will be provided for Standard Shipping but can be limited and is not always exact. Free or flat rate shipping does not apply to oversized items including but not limited to full size Pelican Cases, Plano Cases, large rifle cases, etc.
ORDERING INCORRECT/WRONG ADDRESSES/CHANGES TO EXISTING ORDERS
WARRIOR ONE. attempts to ship orders as quickly as possible. As a result once an order is submitted, we will not be able to make changes to your order once it has been processed, nor will we be able to stop it from shipping. The customer is responsible for making sure their order is accurate (shipping address, shipping method, and items ordered including sizes, fits, colors and quantities). If you do make an error in ordering you will have to follow our Return Policy. If possible, we can attempt to change the ship to address once the package has been shipped, however, we are completely subject to the shipping company's policies. If the address can be changed a $25 service charge will apply.
WARRIOR ONE will not be responsible for errors made by customers entering wrong information. We will not reship the order for free, nor pay for the incorrect items to be shipped back to us. Items needing to be returned are subject to our Return Policy.
WRONG ITEM RECEIVED/MISSING/DEFECTIVE OR DAMAGE MERCHANDISE
Please examine the outer box and all contents immediately upon receipt for any signs of Wrong Item(s) Shipped/Missing items from the shipment/Defective Merchandise/Damaged goods. All claims must be initiated within 24 hours of delivery.
All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.
GENERAL FIREARM SALES
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Firearms will ONLY be shipped to licensed FFL dealers. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.
AMMUNITION sales are FINAL - Returns cannot be accepted for ammunition.
ONLINE PRICE & DESCRIPTION ERRORS
Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.
If an item's description contains an error such as incorrect price and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that seller will be the final arbiter of discrepancies in the online catalog.
Pricing, specifications, availability and terms of offers may change without notice. Taxes, fees and shipping and handling charges extra, and vary. Items offered at below retail prices may or may not be backordered depending on future availability. WARRIOR ONE. cannot be held responsible for pricing or other errors, and reserves the right to cancel orders arising from such errors.
All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.
Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.).
CONSUMER DATA PRIVACY
We respect your privacy and are committed to protecting it.
The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.
The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.
Upon placing an order with WARRIOR ONE., the customers' credit card may be authorized by the credit card company for the full dollar amount of the order. This is not a charge. Although this amount may initially appear as a charge, it is simply an authorization run by the credit card company confirming if the necessary funds are available to process the order. This amount will automatically be removed within two to five business days from the date the order was placed.
WARRIOR ONE. will not act as an intermediary between the bank and the customer to have this authorization amount removed any earlier than what is required by the respective bank.
We accept the four major credit cards as payment methods Visa, MasterCard, Discover, and American Express.
A $25.00 bank fee will automatically be incurred on all returned checks. If this occurs, we will attempt to contact you immediately at which time we will require full payment of your account, including the additional bank fees. The account MUST be paid in full via credit card or cashier's check. If the account is NOT paid off in full within a reasonable period of time (30 days from our receipt of the returned check), your account will then be forwarded to our collection agency for further pursuance and additional incurred charges.
PELLET/BB, STUN GUN/PEPPER SPRAY POLICY
Pepper Spray & Stun Gun Policy. You may be violating your local laws if you possess these items. As we do not know the laws where you live you should check with local law enforcement before buying/possessing this item.
Please note that all Airsoft, Airgun, BB, and Pellet guns are restricted to those over the age of 18.
CANCELLED ORDER POLICY
WARRIOR ONE, attempts to ship orders as quickly as possible. As a result once an order is submitted via any method (website, PHONE, we will not be able to cancel your order once it has been processed, nor will we be able to stop it from shipping.
All customers attempting to purchase a knife must be 18 years or older. Knives are sharp, and by purchasing the knife from WARRIOR ONE, you understand that it is not designed or intended for use as a weapon. WARRIOR ONE does not warrant that a person may legally purchase, possess, or carry any specific items offered, according to federal, state or local laws. By purchasing any item from WARRIOR ONE, the buyer grants that he/she is in compliance with local and state laws and legally able to purchase these items.WARRIOR ONE makes no guarantee either expressed or implied, as to any matter not expressly provided herein, including without limitation, the condition, quality, design, or fitness of the knife for use on any particular purpose. By acceptance of the knife, purchaser agrees that WARRIOR ONE shall have no liability to purchaser or any person whatsoever for any claim, loss, damage or expense arising from handling, use, display, or storage of the knife.
If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 10% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 10% restocking fee (totaling 25%) will be assessed on any sealed product that is opened or removed from its original packaging.
SALES TAX INFORMATION
WARRIOR ONE. is required by law to collect sales tax on all orders from California or being shipped to California. Your order will reflect the appropriate sales tax charge prior to checkout and it will also be displayed on your final order confirmation.
COPYRIGHT & TRADEMARK NOTICE
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.